Information We Collect
At EdPhar, we are committed to safeguarding your privacy and ensuring your confidence as you use our services. We collect personal information that you voluntarily provide through forms, such as when you subscribe to our newsletter, create an account, contact us, or utilize interactive features. Additionally, we may automatically collect certain technical data including your device's IP address, browser type, operating system, referring URLs, and actions taken on the site through cookies and similar technologies. Our collection is designed to enhance your experience, facilitate navigation, provide personalized content, and ensure the security of our platform. All information obtained is stored securely according to industry best practices and legal requirements. We are committed to minimizing the amount of personal data collected to only what is necessary. Information is processed transparently and fairly, and we provide clear notifications regarding data collection at key touchpoints. Data may include but is not limited to names, contact details, account identifiers, and health-related information insofar as it is relevant to the operation and improvement of our services. We do not knowingly collect personal data of children under 13 years of age, and we urge parents to monitor their children’s online activities. If you believe a child has provided us with personal data, please contact us immediately. We reserve the right to update our data collection practices as technology and regulatory requirements evolve. Changes will be reflected in subsequent updates of this Privacy Policy. We maintain a log of changes made to our privacy practices for your reference. All data is collected in compliance with the laws of the United States of America and other applicable jurisdictions. In the event of a data breach, you will be notified promptly in accordance with applicable law. Information collected is integral to maintaining the integrity, security, and efficacy of the EdPhar platform.
Use of Collected Information
The information you provide to EdPhar is used to develop, maintain, and improve our online services and content delivery. We utilize your data to provide you with personalized pharmaceutical information, to respond to your inquiries, and to send updates that may be of interest. Further, information collected is analyzed to understand user trends and preferences, thereby allowing us to enhance the user experience, optimize content relevance, and assess the effectiveness of features. Your personal information may be used to administer your account, authenticate your identity, process payments if applicable, and deliver notifications regarding the website or your activities within it. Data is also used to ensure the security of our platform, including monitoring for fraudulent or suspicious activities. We may utilize aggregate and anonymized information for research and statistical purposes. Information pertaining to health or medical content is handled with strict discretion and is only collected as necessary for you to benefit from the site's educational content. Marketing communications will only be sent where you have explicitly consented to receive them, and you can opt out at any time. We comply with all applicable U.S. laws governing data privacy and protection. No personal information will be sold or leased to third parties without your explicit consent unless required by law. We may disclose information to trusted service providers who perform functions on our behalf provided they agree to maintain confidentiality and security of such information. EdPhar does not engage in profiling or automated decision-making based on sensitive data. We reserve the right to use and disclose your information as required by law, or in the good faith belief that such action is necessary to comply with legal obligations or to protect the rights and safety of the public or our platform. Any changes in how we use collected data will be communicated through updates to this policy.
Data Sharing and Disclosure
EdPhar upholds your privacy by limiting the disclosure of personal information to only those circumstances permitted or required by law. We do not share, sell, rent, or trade your personal data to unrelated third parties for their marketing purposes. Data may be disclosed to reliable vendors and affiliates solely for the purpose of carrying out essential business operations, such as website hosting, maintenance, communications, and security measures. All third parties engaged by EdPhar are contractually obligated to maintain the same level of data protection and only process information per our instructions. In cases where sharing of information is imperative for legal compliance or to respond to lawful requests from government authorities, we do so in accordance with applicable laws and regulations. We may also disclose information to investigate fraud, enforce our policies, protect rights, property, or personal safety of EdPhar, users, and the community. In the course of a business transition such as a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, and you will be notified accordingly. Aggregate or anonymized information, which cannot reasonably be used to identify any individual, may be shared for research, marketing, or analytics purposes to improve the services collectively. EdPhar maintains transparency regarding the entities that have access to your information, and you may contact us for a current listing of such third parties. We do not knowingly disclose any personal information about minors under 13 years of age. All disclosures to international recipients are performed in compliance with U.S. law and applicable cross-border data transfer regulations. We continuously review our sharing practices to ensure your information is handled appropriately.
Security of Your Information
The security and confidentiality of your information are of paramount importance at EdPhar. We implement rigorous administrative, technical, and physical security controls to minimize the risk of unauthorized access, amendment, disclosure, or destruction of your personal data. Our servers are located in secure facilities, and access to your information is restricted to only those employees, agents, or contractors who require it to fulfill their job duties. We utilize encryption protocols to protect data during transmission and at rest where applicable. Intrusion detection systems and regular security assessments are employed to monitor and resolve vulnerabilities proactively. Passwords and authentication credentials are stored securely and are never shared externally. Staff and personnel undergo regular data protection training to ensure adherence to security best practices and compliance with applicable laws and organizational policies. In the event of a security incident or data breach, EdPhar has established protocols for containment, assessment, notification, and remediation. We inform affected individuals and competent authorities as mandated by law. While we strive to use commercially acceptable means for securing personal data, no method of transmission over the internet or method of electronic storage is 100% secure. Users are encouraged to protect their own login credentials and to notify us immediately if they perceive any unauthorized activity. We persistently review and enhance our security measures to keep pace with evolving threats and industry standards. Measures are also in place to securely dispose of information when it is no longer required. Our commitment is ongoing, and we regularly audit our practices to maintain the highest level of data protection at EdPhar.
Cookies and Tracking Technologies
EdPhar employs cookies and similar tracking technologies such as web beacons and pixels to improve user experience, understand navigation patterns, and optimize website performance. Cookies are small data files stored on your device that allow us to recognize your browser and collect statistical data. These technologies help us remember user preferences, facilitate login processes, and provide personalized content and recommendations based on your interactions with our site. Cookies are vital for site analytics, enabling us to monitor traffic volumes, identify navigation preferences, and assess the efficacy of web pages. Information collected through cookies does not personally identify you unless you have provided us with that information independently. We use both session and persistent cookies to perform essential functions and keep track of your preferences over time. You have the ability to control cookie preferences through your browser settings and can opt to disable cookies at any time; however, doing so may affect your ability to fully utilize our features. Third-party cookies may be utilized in connection with certain embedded services, such as analytics or advertising partners, who are subject to their own privacy policies. EdPhar does not permit third parties to collect personally identifiable data for their own purposes. We provide clear notices regarding our use of cookies and obtain consent when required by applicable law. Our Cookie Policy offers further details on the types of cookies used, their purpose, and management options available to users. We regularly review and update our tracking technologies to ensure transparency and compliance with prevailing legal standards.
User Rights and Choices
EdPhar respects your rights regarding your personal information and offers you substantial control over how it is used and managed. As a user, you have the right to access, rectify, update, or delete your personal data maintained by us, subject to applicable laws. You may request a copy of the personal information we have collected about you or seek to amend inaccuracies. You also have the right to request restriction or objection to certain types of data processing, including direct marketing activities. Data portability rights are honored where applicable, meaning you can request your personal information in a structured, commonly used, and machine-readable format. If you have established an account, you can update your information directly through account settings. You may withdraw any consent provided for data processing at any time without affecting the lawfulness of processing conducted prior to withdrawal. Requests relating to data privacy rights will be handled promptly, with a response typically provided within thirty (30) days, depending on the complexity and applicable legal provisions. If dissatisfied with our handling of your data, you may lodge a complaint with relevant regulatory authorities. EdPhar does not discriminate against users who exercise their privacy rights. We also provide you with the opportunity to opt out of receiving non-essential communications. Detailed instructions for exercising your privacy rights are available on our website, and you can also contact us directly at [email protected] for any privacy-related requests or concerns.
Data Retention Practices
EdPhar retains your personal information only as long as it is necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. Retention periods may vary based on the type of information collected and its intended use. For user accounts, data is retained for the duration of your engagement with EdPhar and for a reasonable period thereafter for backup and archival purposes. We may also retain and use information as necessary to comply with our legal obligations, resolve disputes, uphold agreements, and maintain transactional or communications records as mandated by legal and regulatory requirements. Once personal information is no longer required, it is securely deleted or anonymized so it cannot be reconstructed or used to identify any individual. Data storage and deletion practices are regularly reviewed to ensure continued compliance with United States privacy laws and best practices. Users may request deletion of their personal information at any time, subject to certain legal exceptions. We may retain anonymized analytics data indefinitely for internal analysis to improve services and understand usage trends. Our commitment is to always handle data retention and disposal with the utmost care and responsibility. Requests relating to data retention or deletion can be submitted to [email protected] and will be actioned in accordance with our established policies and applicable laws.
Children's Privacy
EdPhar is dedicated to protecting the privacy of children and complies with the Children’s Online Privacy Protection Act (COPPA) and other applicable statutes in the United States. Our services are not directed to individuals under the age of 13, and we do not knowingly collect or solicit personal information from children under this age. If you are under 13, please do not submit any personal data to us. Should we become aware that a person under 13 has provided us with personal information, we will promptly take steps to remove such information from our records. Parents or guardians may contact us at [email protected] to review, request deletion, or refuse the further collection or use of their child’s information. We urge parents to guide their children in using the internet responsibly and encourage awareness of the importance of digital privacy. In the rare instance that information regarding minors is inadvertently received, it will be used solely for the purpose of responding to that person’s inquiry and will not be retained or shared. We reserve the right to update our practices to enhance the safety and privacy of minors online in line with evolving best practices and regulations.
International Data Transfers
EdPhar is headquartered in the United States, and by accessing our services, you consent to the processing and transfer of your personal data within the U.S. and, where applicable, to other countries. While privacy laws in these territories may differ from those in your home jurisdiction, EdPhar takes every reasonable measure to ensure your data is protected to the highest standard. Transfers of data are performed in compliance with applicable laws and utilize adequate safeguards including contractual clauses or certification schemes to protect transferred information. We periodically assess cross-border data flows to maintain compliance and supplement safeguards as required to address changing regulatory requirements. If you are visiting or engaging with EdPhar from outside the United States, please be aware your data may be processed or stored on servers located in the U.S. or other jurisdictions with data protection laws that may differ from your own. Your use of our site constitutes consent to such transfers, subject to the terms described herein. For additional details or specific questions about international data transfers, you may contact [email protected] at any time.
Changes to Our Privacy Policy
EdPhar reserves the right to update or modify this Privacy Policy at any time in response to evolving legal, technical, or business developments. Any significant changes to our policy will be posted on this page with a revised "Effective Date" and users will be notified through prominent site notifications or by direct email where appropriate. Continued use of our site following such modifications signifies acceptance of the revised terms. Users are encouraged to regularly review this policy to remain informed of any updates and ensure they understand our current data handling practices. We commit to maintaining a readily accessible archival history of changes. Should any changes materially affect the way personal information is used or processed, we will provide additional notice as required by law. Feedback or questions regarding changes to this policy can be sent to [email protected] for prompt assistance.
Contact Information
If you have any questions, concerns, or requests concerning this Privacy Policy, your personal information, or our data practices, please contact us at [email protected]. The owner of EdPhar is Victor Halberd, Clifton Suspension Bridge Visitor Centre, Bridge Road, Leigh Woods, Bristol, BS8 3PA, United Kingdom. We aim to address your inquiries with transparency and in accordance with all applicable laws and standards governing privacy in the United States.